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Arowhon Pines is fully booked for the rest of the 2021 season; we are taking bookings for 2022 at this time.

Autumn Guests with Reservations:

Algonquin Park is busy in the fall, especially during the weekends. If you arrive at either the West or East Gate and Algonquin Park has reached capacity, visitors will not be permitted to enter. This absolutely does not affect registered guests of Arowhon Pines. Drive through and do not stop to pay for a permit; we will provide you one upon arrival. Weekend guests should know that Park trails are busy, your favourites might be closed and parking lots full; traffic on Highway 60 is slow and (gasp) you might not make it back for lunch! Enjoy our trails instead that start from our property. If you do venture out, make sure that you bring your park permit and display it on your dashboard. Stay safe.

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Welcome to Arowhon Pines!

We’re delighted that you’re coming!

We want you to feel relaxed and safe for the duration of your stay.

Herein is everything you need to know about Covid-19 and Arowhon Pines for the 2021 season. This information supersedes the information in your Welcome Brochure in your room or on our website. Should you have any questions or concerns, please do not hesitate to ask the office staff or managers.

In order for all of us to be here together all safe and healthy, guests and staff must follow basic health and safety principles: wash your hands before and after each task, stay 2 metres away from each other and if that’s not possible, wear a mask, and practice good hygiene – sneeze or cough into your elbow, avoid touching your face, etc.

Although we encourage everyone to get the vaccine, at this time, we are not mandating that staff and guests get the vaccine.

The most important elements in this crazy, stressful time are kindness and calm. If being out in the world of Covid-19 makes you stressed and unkind, please stay home.

Our guests will understand that there is some risk to venturing out of your home, travelling here, sleeping in a hotel and eating in a restaurant. While there is no guarantee of a Covid-19 free world here – we must all do what we can to protect oneself and each other.

We look forward to welcoming you!

Sincerely,
Theresa, David and Adam
& all of us at Arowhon Pines


COVID-19 Guidelines and Procedures

Arowhon Pines 2021


Arowhon Pines is currently operating at less capacity to ensure there is ample room for everyone to practice physical distancing.

Masks

We fall under the Renfrew County Health unit who has mandated that all people must wear a mask (two layer, preferably three layer) anytime you are inside a building. Please wear a mask when you enter/exit the dining room, inside your shared cabin lounges and the games room. You do not have to wear a mask when you are outside and 2 metres away from others.

Screen

As part of our contact-less check-in, you have indicated that to the best of your knowledge, you are symptom-free before travelling to us. Obviously if at any time between now and your arrival date you experience some symptoms, please stay home and contact us. If you experience any symptoms of Covid-19 at any time during your stay, stay in your room. Contact the front desk using the cabin phone. We will let you know further instructions.

Clean

We have implemented robust cleaning and disinfecting regimes throughout the resort

2 Metres In Between

You must agree to respect the 2-metre physical distancing parameter between guests and staff at all times.

Prior to Arrival

You'll receive an email a couple of days prior to your stay, regarding your booking. It is important that you confirm your reservation and payment details prior to your arrival.

Upon Arrival

Look for our Welcome Booth at the bottom of the parking lot; here you will find a telephone. Call the office and we will be there in a second to look after your luggage and walk you to your room. We’ll give you a PARK PERMIT that you need to display on the dash of your car anytime you use any Park facility. Please pop your trunk – a bellman will transport your luggage to outside your room – either on your outside porch if a nice day, or outside your room door on a rainy day. If the bellman needs to come inside your room, he will wear a mask.

Housekeeping

Your room has been thoroughly cleaned and disinfected from top to bottom, before you arrive. Check in time is between 3 and 4 pm – please be patient if we need a few extra minutes. We have suspended daily housekeeping service in your rooms. No one will be entering your room unless it is an emergency, or with your permission. If you wish fresh linen, place your soiled towels in the laundry bag located in your dresser drawer, and place outside your room before 10 am daily. Soon after, between 10 am and noon, we will leave fresh towels and supplies outside of your room. If you need anything at any time, call the office from your cabin phone. For weekly stays, we will fully clean your room including a sheet change, after the THIRD NIGHT, on the morning of the 4th day. Please let us know at breakfast to arrange a good time when you are out.

To limit in-room housekeeping visits, there will be no turndown service but please let us know if you need anything.

On the top shelf of the closet in your room is a bottle of disinfectant (labelled, diluted) and paper towel. Please use it for any additional cleaning during your stay.

Your room is supplied with locally made natural liquid soap - so that you can continue to wash your hands as often as possible –and shampoo.

Shared cabin lounges will be cleaned daily and “high touch” areas will be disinfected frequently throughout the day. We have reconfigured the furniture in the lounges and on the shared decks in order for all singles and couples to be physically distanced. We hope that although distanced, you take advantage of the social opportunity amongst your cabin mates. All games have been moved to the Games Room.

The Kitchen and Dining Room

Your dining experience will be just as fabulous and the food just as tasty as ever. The Arowhon Pines culinary experience has certainly changed.

Breakfast, lunch and dinner will be served in our gorgeous six-sided log dining room with centre fireplace and wrap around verandah overlooking the lake. Tables will be spaced apart 2 metres, servers will be wearing masks and sanitizing their hands before/after bringing your plates.

You can enjoy the dining room verandah any time during the day respecting a physical distance of 2 metres at all times. Be mindful not to crowd the verandah and allow ample space for people to walk past.

Allow guests already in the reception area to be seated while you remain 2 metres behind them. Only 4 people maximum in the front foyer please. We will be around to welcome and guide you! 

Recreation

There are infinite ways to enjoy Arowhon Pines, but the real gem is exploring the gorgeous Algonquin landscape.

Along the western shoreline you will find canoes, kayaks, SUP boards, and sailboats. The tennis court and horseshoe pit operate on a first-come first-serve basis. Loungers and chairs around the grounds and on the main dock are all positioned 2 metres or more apart to ensure everyone has a safe space to read, sunbathe, or snooze. Please keep them as they are. The Games Room and newly decorated screened porch is available to enjoy and will be disinfected frequently including the ping pong table and shuffleboard.

Arrange through the office to setup the bonfire. Chairs will be set up, but distanced. We have suspended the sauna this season, as well as the public movie room.

Other Information

Babysitting service is suspended this season.

There are outside hand wash stations located around the grounds equipped with hand soap. Fires will be laid and ready to light in all cabins. For private suites, we will leave packages with wood, kindling and newspaper. Call the office if you need help.

Check out

You will be asked to confirm your credit card details. We will charge your card the morning of your check out date and will email you a receipt.

Check out time is strictly between noon and 12:30 pm – we ask that you be out of the rooms but you can spend the whole day if you like!

Please leave your room keys in your room OR at the front desk. Contact the office using your lounge phone for bellman service.

Our information package regarding Covid-19 and Arowhon Pines will be updated as required. We will do our utmost to keep you aware of the changes and new policies affecting your holiday here. If at any time, you have any questions, please do not hesitate to contact us. As always, we look forward to welcoming you to Arowhon Pines

July 2021